Privacy Policy

Effective Date: April 12, 2023

Last Updated: April 12, 2023

This Privacy Policy describes how Freedom Functional Medicine and its affiliates ("Company," "we," or "us") collect and process personal information in relation to your use of our services and website. If you do not agree to the Privacy Policy, your choice is to not utilize our services or website or provide personal information in connection with them. By utilizing our services and website, you agree to this Privacy Policy and expressly consent to the processing of personal information according to this Privacy Policy.

Personal Information We Collect.

We collect personal information that you choose to give us.  This includes, but is not limited to:

• Contact information, including name, address, city, state, zip code, email address, and telephone number.
• Information provided or accessed in connection with the services we provide, including health information, online forms, account information, survey responses, communications with our online support team.
• Payment information to complete purchase transactions.

How We Use Information We Collect.We may process this information to:

• Fulfill or meet the reason you provided the information. For example, if you provide your personal information to purchase items through our website, we will use that information to process your payment and facilitate delivery. We may also save your information for these purposes.
• Provide, offer, support, personalize, or develop our website and services.
• Create, maintain, customize, and secure your account with us.
• Process your requests, purchases, transactions, and payments and prevent transactional fraud.
• Provide you with support and respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
• Help maintain the safety, security, and integrity of our website, services, databases and other technology assets.
• Test, research, analyze, and conduct product development to develop and improve our website, and related services.
• Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• Respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
• Evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.
• Send promotional messages, marketing, advertising, and other information that may be of interest to you based on your preferences.
• Personalize, measure, and improve our advertising to you.
• Fulfill any other use that we describe when you provide the information.

Disclosing, Sharing, and Selling Information. 

Disclosing Personal Information :

We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

We disclose personal information with the following categories of third parties for the listed business purposes:

• With service providers, and other third parties we use to support our business, including those that help us process payments, deliver products you purchase, and maintain patient medical records.
• With medical companies that provide related patient services, including laboratory testing services, supplement dispensary companies, and electronic health record vendors.
• With Software/IT service providers we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• With banks and credit card processors to the extent necessary for the Company to deliver the services.
• When we believe sharing is necessary to protect our rights, preserve safety, investigate fraud or other wrongdoing.
• When required by law, which includes complying with any court order, law, or legal process, including responding to a government or regulatory request.
• In connection with the sale, transfer or financing of the Company’s business or its assets, including a bankruptcy proceeding or to our affiliates.
• To enforce or apply our agreements, including for billing or collection purposes.
• For any other purpose we disclose to you when you provide the information.

Sharing Personal Information for Personalized Advertising :

In this Privacy Policy, "sharing" means disclosing personal information to third parties for the purpose of personalized advertising. In the preceding twelve months, Company has not shared personal information with third parties for the purposes of personalized advertising.

Selling Personal Information 

In the preceding twelve months, Company has not sold personal information to any third parties and does not sell personal information pertaining to Minors under the age of 16.

Information Security and Data Retention. 

We use reasonable administrative, technical, and physical security to protect the personal information we retain and to help ensure that it is used in accordance with this Privacy Policy.

We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless longer retention is required by law or for auditing purposes. To determine the appropriate retention period for personal information, we consider applicable laws, the volume and nature of the personal information, its purpose, and the potential risk of harm from its unauthorized use or disclosure.

Other Important Information.

Linked Websites :

Our websites may contain links to other websites, including, without limitation, Rupa Labs and Professional Co-Op, Fullscript, Wellevate, Optimantra, and Stripe. Please refer to each third party's terms of use and privacy policies for additional information. We assume no responsibility for the content, privacy policies, or practices of any third-party websites.  You expressly relieve the Company from any and all liability arising from your use of any third-party website, or from the content of any third-party website.

Children's Privacy :

Our websites do not target or knowingly collect any information from individuals under the age of 18.

Do Not Track Disclosure :

Do Not Track (“DNT”) is a privacy preference that you can set in your web browsers, which allows you to opt out of tracking by websites and online services. We do not currently recognize or respond to DNT signals. For more information about DNT, please see www.eff.org/issues/do-not-track.

Changes to our Privacy Statement :

It is our policy to post any changes we make to our Privacy Policy on this page with a notification that the Privacy Policy has been updated on our website home pages. If we make material changes to how we treat our users’ personal information, we will notify you through a prominent notice on our website's home page, in addition to any other means necessary to fulfill our legal requirements. The date the Privacy Policy was last revised is identified at the top of the page.

Contact Information. :

For questions regarding this Privacy Policy, you may contact us at any of the following addresses.

Freedom Functional Medicine, PLLC

5355 Northland Dr. NE Ste C #111

Grand Rapids, MI 49525

BlakeMillerDO@freedomfunctionalmedicine.com